Helpful answers for RCH tenants.

Sign into the Buildium resident portal to review your balance and available payment options. Use the Pay Rent button at the top of this site for direct access.

Available electronic and recurring-payment options appear in your resident portal. Review the amount and processing date carefully before confirming.

Review your lease and portal balance, then contact RCH promptly. Late charges, notices and accepted payment methods are governed by the lease and applicable requirements.

Submit a resident-portal request with the affected room or appliance, what happened, when it started, permission-to-enter details and clear photos or video when possible.

Active flooding, fire, a suspected gas leak or an immediate threat to people or property requires urgent action. Contact emergency services or the appropriate utility first when necessary, then notify RCH.

Submit a portal request immediately with the thermostat reading, whether the system is running, any unusual sounds or leaks and photos of the thermostat. If conditions create an immediate safety concern, contact RCH after submitting.

Indicate permission to enter, preferred contact information, pets and any access instructions in the maintenance request. Entry and notice are coordinated based on the issue, lease and applicable requirements.

Active lease documents, charges and account information are available through the secure resident portal.

Contact RCH before anyone moves in or out. Do not add occupants or replace a leaseholder without written approval and any required screening or documentation.

Pet approval is property-specific and must be documented before the animal moves in. Contact RCH about the home’s policy, screening and applicable charges.

Follow the notice method and timing in your lease. Submit written notice through an approved channel and confirm receipt rather than relying on a verbal conversation.

After valid notice is received, RCH provides the next steps for access, keys, cleaning, utilities, condition and possession return.

Deposit accounting depends on the lease, final condition, unpaid balances and applicable Arizona requirements. Provide a forwarding address and complete the move-out process carefully.

Return the move-in condition form within the stated deadline and record anything damaged, missing, dirty, patched, scuffed or not working. Keep photos or video for your records.

Responsibilities vary by property and lease. Review your agreement and move-in information for utility transfers, watering, yard care, pool service and HOA-related expectations.

Send the notice to RCH promptly and review the reported issue. Residents remain responsible for lease and community-rule obligations that apply to their tenancy.

Call 480-626-0166, text 480-479-7404 or use the contact form on this website. Use the resident portal for documented maintenance and account requests.

Confirm the property is still available, review its details and use the Apply Now link. Each adult applicant should be prepared to provide identification, income, employment and housing-history information.